Establishing rapport is always seen as some kind of dark art by sales beginners and professionals alike. In reality it’s fairly easy to do. Here’s a nice illustration showing you 8 keys to establishing rapport. Feel free to print it out and stick it on your cubicle, wall, or wherever else you like.
As usual, it’s © ChrisHauser.net, but you have my express permission to copy and share it as long as you don’t change anything. Feel absolutely free to mail the link around.
Image (click for full size):
And the PDF is here.
I hope this is useful to you, and, as ever, I wish you all the best!
Do you like what I wrought here? Agree or disagree with the points? Did I miss something? Could I have done something better? Please let me know in the comments!